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Support
A question, a doubtful email or an adjustment? Open a request: it gets a reference and is tracked until resolved.
Help desk
The more precise your description, the faster the diagnosis. Never send a password through this form.
FAQ
Short answers to the questions we hear most often.
No. Without a contract, requests are handled on a time-spent basis once a quote is agreed.
Don't delete anything, disconnect the affected device from the network if you can, then open a request marked “Urgent”.